Privacy Policy

Effective September 4, 2026

Pro-Spray Pest Control ("Pro-Spray," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you contact us, request a quote, or schedule service, how we use it, and the choices you have — including how our text messaging program works.

Information We Collect

When you request a quote, schedule service, or contact us, we collect:

  • Contact information — your name, phone number, and email address
  • Service address — the property where service is requested or performed
  • Service details — the type of service requested, preferred dates and times, and any notes you provide about your pest issue or property
  • Service and communication history — records of past appointments, notes from our technicians, and the messages exchanged between you and our team

How We Use Your Information

We use the information we collect to:

  • Schedule, confirm, and provide the pest control services you request
  • Send appointment confirmations, reminders, and — for customers who ask to be notified in advance — a heads-up before a perimeter-only service visit
  • Respond to your questions and provide customer support
  • Maintain accurate service records for your property
  • Improve our service and communicate important updates about your account

We do not sell your personal information, and we do not use it for purposes unrelated to providing and supporting our pest control services.

Text Messaging Program

If you provide your phone number when scheduling or requesting service, you may receive text messages from Pro-Spray Pest Control related to your service, including:

  • Scheduling and confirming appointments
  • Reminders and advance notice for customers who request a heads-up before a perimeter-only visit
  • Replies to questions you send us about your appointment or service

Message frequency varies depending on your service schedule. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us using the information below. Text messaging opt-in information and consent are not shared with third parties for their own marketing purposes.

How We Share Information

We share information only as needed to run our business and provide your service, including with:

  • Service providers who help us operate — for example, our text messaging and phone provider (Twilio), and mapping/address-lookup services (Google) used to locate service addresses
  • Our own staff and technicians, so they can provide and coordinate your service

We do not sell your information to third parties. We may disclose information if required by law or to protect the rights, property, or safety of Pro-Spray, our customers, or others.

Data Retention & Security

We keep your information for as long as needed to provide service to you and to maintain accurate business and service records, and we use reasonable administrative and technical safeguards to protect it. No method of storage or transmission is completely secure, but we work to protect your information appropriately.

Your Choices

You can:

  • Opt out of text messages at any time by replying STOP
  • Ask us to correct or update the information we have on file for you
  • Ask us what information we have about you, or request that we delete it, subject to our need to retain certain records

To make any of these requests, contact us using the information below.

Children's Privacy

Our services and website are intended for adults and are not directed to children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective" date at the top of this page reflects the latest revision. Continued use of our services after a change means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: